Terms of Use

FEE PORTAL TERMS OF USE

Version: 1.0
Effective date: 6 October 2026

1. Acceptance of terms

By using the TASKA AMILAH Fee Portal, you agree to these Terms of Use and the Payment & Refund Policy published in the portal.

If you do not agree, do not continue with a transaction and contact TASKA AMILAH.

2. Eligibility and authority

The portal is provided to parents, guardians or authorised persons managing invoices and payments for children registered with TASKA AMILAH.

You confirm that information provided is accurate and that you have authority to manage the account and make payments for the relevant child.

3. Account security

You are responsible for:

a. using a valid email address;
b. protecting your password and device;
c. not sharing access with unauthorised persons;
d. keeping contact information current; and
e. reporting suspected unauthorised access immediately.

Actions performed through your account may be treated as authorised by you unless unauthorised access has been reported.

4. Family records and payer name

Names of children, parents, guardians and payers must be accurate. The payer name selected during checkout may be locked to the payment record and official receipt.

Contact TASKA AMILAH if information is incorrect. Certain corrections will be retained in the audit history and will not erase the original record.

5. Invoices

Invoices are issued using fee, category, discount, voucher, date and recipient information recorded by TASKA AMILAH.

You are responsible for checking:

a. the child’s name;
b. invoice number;
c. charge description;
d. amount;
e. invoice date; and
f. payment due date.

Report discrepancies before making payment. Cancelled or void invoices are retained for audit purposes and are no longer payable.

6. Payments

A payment is successful only after it is received and confirmed by the system, payment gateway, bank or an authorised TASKA AMILAH administrator.

Pending, Awaiting Approval or On Hold does not mean that payment has been approved. Do not make a second payment for the same invoice before checking its status or contacting TASKA AMILAH.

7. Bank transfers and payment evidence

For bank transfers, you must provide the correct amount, date and reference number and upload clear payment evidence.

Submitting evidence does not by itself confirm receipt of funds. TASKA AMILAH may verify the transaction against bank records before approval.

8. Vouchers and discounts

Vouchers are subject to the displayed validity period, scope, minimum spend, usage limit and conditions. Vouchers have no cash value and are not transferable unless stated otherwise.

9. Communications

Account, invoice, payment, receipt and security notices may be delivered by email, WhatsApp, telephone or through the portal using the recorded contact information.

“Email Sent” means that the email system accepted the sending request and does not guarantee inbox delivery.

10. Prohibited use

You must not:

a. access another person’s account or records;
b. upload harmful, false or unrelated files;
c. alter, interfere with or misuse the portal;
d. attempt to bypass security controls;
e. use the portal for fraud or unlawful activity; or
f. submit a false payment claim.

TASKA AMILAH may restrict access to protect the system, users and financial records.

11. System availability

TASKA AMILAH aims to keep the portal available and accurate but does not guarantee uninterrupted operation. Access may be affected by maintenance, hosting, email, bank, payment-gateway, internet or other matters outside reasonable control.

TASKA AMILAH’s internal records and bank evidence may be used to resolve differences in transaction status.

12. User responsibility

You are responsible for reviewing transaction details before submitting payment. To the extent permitted by law, TASKA AMILAH is not responsible for delays or errors caused by incorrect information, bank failure, network failure or third-party action.

13. Changes to the terms

These terms may be updated when the system, operations or law changes. The current version and effective date will be displayed in the portal. Material changes may require renewed acceptance.

14. Governing law

These terms are governed by the laws of Malaysia.

15. Contact us

TASKA AMILAH
Email: admin@taskamilah.com
Telephone: 018-575 3341