Privacy Notice

PRIVACY NOTICE

Version: 1.0
Effective date: 6 October 2026

1. Introduction

This Privacy Notice explains how TASKA AMILAH (Registration No. TR0018847-T), referred to as “TASKA AMILAH”, collects, uses, stores, protects and discloses personal data relating to parents, guardians, payers and children through the TASKA AMILAH Fee Portal.

TASKA AMILAH processes personal data in accordance with applicable Malaysian laws, including the Personal Data Protection Act 2010 [Act 709].

2. Personal data collected

The data collected may include:

a. names of parents, guardians, payers and children;
b. email addresses and telephone numbers;
c. communication language preferences;
d. account and portal sign-in records;
e. invoice, fee, discount, voucher and balance information;
f. payment method, payment date and time, amount, transaction reference and payment status;
g. payment evidence uploaded for bank transfers;
h. receipts, communications and administrator action history;
i. technical information such as IP address, browser type, and access date and time; and
j. other information required to manage accounts, invoices and payments.

TASKA AMILAH does not request bank passwords, banking security codes or payment-card credentials through this portal.

3. Sources of data

Personal data may be obtained:

a. directly from a parent, guardian or payer;
b. from registration forms and TASKA AMILAH records;
c. when a family account is created or updated;
d. when invoices, payments, receipts or vouchers are processed;
e. from payment gateways or financial institutions; and
f. automatically when the portal is used.

4. Purposes of processing

Personal data is used to:

a. create and manage parent or guardian accounts;
b. identify children and related family accounts;
c. generate, deliver and manage invoices;
d. receive, review, allocate and verify payments;
e. generate official receipts and financial records;
f. manage discounts, vouchers, refunds and record corrections;
g. deliver account invitations, invoice notices, reminders, payment updates and receipts;
h. respond to enquiries, complaints and support requests;
i. protect portal security and prevent error, fraud or misuse;
j. perform audits, accounting and record keeping; and
k. meet legal obligations or valid requests from authorities.

Personal data will not be used for direct marketing without an appropriate separate choice or consent.

5. Mandatory information

Information marked as required is necessary to create an account, issue invoices, process payments or issue receipts.

If required information is not provided or is inaccurate, TASKA AMILAH may be unable to create an account, process a payment, verify payment evidence, issue a receipt or provide certain portal functions.

6. Disclosure of data

Personal data may be disclosed where necessary to:

a. authorised TASKA AMILAH personnel or administrators;
b. hosting, WordPress, email and technical-support providers;
c. payment gateways such as ToyyibPay or any replacement provider;
d. banks or financial institutions processing payments;
e. accountants, auditors or professional advisers;
f. service providers supporting portal operations; and
g. authorities where disclosure is required or permitted by law.

Service providers receive only information reasonably required to provide the relevant service.

7. Data security

TASKA AMILAH takes reasonable administrative and technical measures to protect data against loss, misuse, unauthorised access, alteration or disclosure.

Parents and guardians are responsible for keeping passwords confidential and informing TASKA AMILAH immediately if unauthorised access is suspected.

8. Data retention

Data is retained for as long as needed for family administration, invoices, payments, receipts, audits, accounting, dispute resolution and legal compliance. When no longer required, data will be securely deleted, disposed of or anonymised where reasonably possible.

Certain financial, receipt, audit and transaction records may need to be retained after a portal account is no longer active.

9. Your rights

Subject to applicable law, you may:

a. ask whether your data is being processed;
b. request access to your personal data;
c. request correction of inaccurate or incomplete data;
d. withdraw consent where processing relies on consent;
e. object to processing for direct marketing; and
f. submit enquiries or complaints about the use of your data.

Identity verification may be required. Some data cannot be deleted while it remains necessary for financial, contractual, audit or legal obligations.

10. Children’s data

Children’s information is processed through an authorised parent or guardian. A person providing a child’s information confirms that they have lawful authority to do so.

11. Changes to this notice

This notice may be updated following changes to the system, operations or law. The current version and effective date will be displayed in the portal. Material changes may require a new acknowledgement.

12. Contact us

For enquiries, access requests or corrections, contact:

TASKA AMILAH
A 476, Taman Haji Da, Pengadang Baru
20050 Kuala Terengganu, Terengganu
Email: admin@taskamilah.com
Telephone: 018-575 3341

Acknowledging this Privacy Notice confirms that you have read and understood how personal data is processed. It is not blanket consent for every form of processing.